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The Gaps Model of Service Quality | Chapter 3 | by Sanskriti Rao | MadAboutGrowth | Medium
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The Gaps Model of Service Quality | Chapter 3 | by Sanskriti Rao | MadAboutGrowth | Medium
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The Gaps Model of Service Quality | Chapter 3 | by Sanskriti Rao | MadAboutGrowth | Medium
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2 Chapter The Gaps Model of Service Quality The Customer Gap The Provider Gaps: Gap 1 – not knowing what customers expect Gap 2 – not having the. - ppt download
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